Privacy Policy

The present policy establishes the manner in which MIRAS INTERNATIONAL SRL collects and processes personal data, in accordance with legal requirements regarding the processing of personal data (hereinafter referred to as the "Policy").

The new European regulation on the protection of personal data is represented by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the "Regulation").

This privacy policy applies to the website www.miras.ro as well as to all auxiliary activities necessary for the fulfillment of the main activity of MIRAS INTERNATIONAL SRL, which is the provision of metallurgical steel products and services.

The Purpose of Collecting and Processing Personal Data

MIRAS INTERNATIONAL SRL collects and processes relevant data for the needs of consumers (such as data from the contact form), for the purpose of offering and providing products and services in accordance with the product catalog. In addition to this data, the website www.miras.ro also collects data from the CVs of individuals who wish to apply for an available position within the company.

MIRAS INTERNATIONAL SRL does not use the collected data for the purposes mentioned above and for marketing purposes unless the customer or user gives their explicit consent.

Anyone who wishes to receive details about our products, services, offers, and promotions completes the consent form that will be sent via email along with the first interaction, or which can be downloaded here.

All personal information is treated confidentially and adequately protected by MIRAS INTERNATIONAL and/or its trusted partners.

The categories of data we collect and process

The typical categories of data we collect from our customers are as follows: name, phone number, email address, delivery address, financial information + payment methods, purchase history of MIRAS products and services, and additional information that consumers voluntarily decide to share.

How we use personal data:

• For order processing and service provision:

When a customer makes a personal purchase or submits a request, as the case may be, certain personal data may be requested to ensure proper management of their purchase. This situation may particularly arise if, in addition to purchasing our products, the customer wishes to utilize services such as delivery or installation. Additionally, to process the customer's order, we ensure that the provided personal and financial information is accurate, and we use trusted third-party payment systems to ensure secure payment.

To ensure that the products and services our customers purchase from us are delivered to the correct address, we collaborate with reputable external partners and share some of the customers' necessary personal information with them for the purpose of providing these services (e.g., name, delivery address, and delivery preferences provided by the customer, such as preferred delivery time).

• For maintaining our website, www.miras.ro, and ensuring its proper functionality:

MIRAS INTERNATIONAL SRL utilizes technology commonly known as "cookies." Cookies are small files that we send to users' computers and can access later. The cookie files on the www.miras.ro website show us what interests the visitors, which helps us improve the website's usability for everyone.

• For sending marketing communications:

MIRAS INTERNATIONAL SRL would like to send information about the products and services it provides, which might be of interest to customers or potential clients. However, we send such marketing materials only if the individuals involved opt to receive them. It's important to note that whether a customer or user consents to receiving our marketing messages, they can easily opt out of receiving them at a later time by sending us an email expressing their intention to unsubscribe at the address office@miras.ro.
Any customer/user has the right at any time to prevent us from contacting them for marketing purposes. If they no longer wish to be contacted for marketing purposes, they can click the "unsubscribe" button at the end of our marketing message (email/newsletter).

• For personnel recruitment for available positions:

Anyone interested in applying for a position available at MIRAS INTERNATIONAL SRL can complete their application using the form on the careers page of our website.

MIRAS INTERNATIONAL SRL has taken the following measures to protect the data it collects:

In order to fulfill legal requirements and ensure the secure processing of personal data and information, MIRAS INTERNATIONAL SRL has developed and implemented organizational and technical measures focused on the following action points:

• Appointing a Data Protection Officer (DPO)
• Identifying and mapping data flows
• Establishing procedures for storage and access levels
• Implementing security measures to protect computers and access terminals, both physically and in terms of access to the contained data and against cyber attacks
• Providing staff training
• Ensuring continuity of the data protection process

What are the rights of data subjects that MIRAS INTERNATIONAL SRL respects:

• Access to personal data - Every customer or user has the right to know the purposes of processing, the categories of personal data held, the recipients or categories of recipients with whom their personal data is shared, the retention period of the data, as well as the source of data not collected directly from them.
• Providing a copy of the personal data held - Any customer or user can contact us if they want a copy of some or all of the personal data we hold about them.
• Rectification of incorrect data - We aim to ensure that personal information of customers or users is accurate and up to date. They can request us to correct or remove information they consider inaccurate or outdated.
• Erasure of personal data - We will stop processing or even delete personal data we hold about a customer or user if requested. However, if the personal data is necessary to fulfill a contractual obligation to the respective customer, MIRAS INTERNATIONAL SRL may be unable to fulfill that contractual obligation. Also, if personal data is necessary for MIRAS INTERNATIONAL SRL to comply with certain legal obligations (e.g., tax regulations), the customer's request may not be accommodated.
• Objections to data processing - Any customer or user has the right to object to the processing of their personal data based on a legitimate legal basis as deemed by MIRAS INTERNATIONAL SRL. Additionally, anyone has the right to object at any time to the processing of their personal data for direct marketing purposes, including profiling, to the extent that it is related to direct marketing.
• Right to Data Portability - The right to request the transfer of their personal data held by us to another data controller.

Data retention period:

The data collected and processed by MIRAS INTERNATIONAL SRL is stored only for the duration of fulfilling commercial/contractual obligations or for fulfilling other purposes described above.